shipping

 

We ship worldwide with FedEx/UPS from our workshop in Vienna directly to your door.

Depending on where you live, there are different ways we can deliver your order through FedEx/UPS. We ensure all custom duties and extra VAT are already paid, so you will never have to worry about extra import fees or taxes, no matter what country in the world you live in.

Countries	Standard Shipping	Priority Shipping	Express Shipping
European Union	€ 5,90 Delivery time: 10 days	€ 7,90 Delivery time: 5 days	€ 9,90 Delivery: 1-2 business days
Norway & Switzerland	€ 6,50 Delivery time: 10 days	€ 9,90 Delivery time: 5 days	€ 14,50 Delivery: 1-2 business days
UK	€ 6,00 Delivery time: 10 days	€8,50 Delivery time: 5 days	€ 12,00 Delivery: 1-2 business days
Iceland	€ 7,50 Delivery time: 12 days	€ 11,50 Delivery time: 6 days	€ 16,50 Delivery: 4 days
USA & Canada	€ 7,50 Delivery time: 12 days	€ 11,50 Delivery time: 6 days	€ 14,50 Delivery time: 2-3 days
Rest of the World	€ 8 Delivery time: 10-12 days	€ 11 Delivery time: 6-8 days	€ 15 Delivery time: 3-7 days

 

You can choose between three shipping rates (Standard, Priority and Express) to receive your paper republic companion. 

If you choose Express Delivery, we will fulfil your order on the same day - just make sure you place it before midday Vienna (CET) time. You'll receive your order within 1 - 3 business days. 

 

Delivery delays

Please note that any delays in delivery time are beyond our control. These delays are usually resolved by FedEx/UPS. Your order contains full tracking so you will always see at which stage of its journey your parcel is at.

If you choose the Express delivery option, you cannot change your order after you have placed it.

Returns and exchanges

We accept the return of unused, unembossed and unopened products within 14 days after delivery. Please note that the delivery charge for the original order is non-refundable. If you wish to return an order it must be done so using your own postage method and at your own cost. We strongly recommend that you use recorded delivery or obtain a certificate of posting when you return any parcel. Please contact us at wecare@paper-republic.eu to coordinate a return.

The following items are excluded from returns:
Embossed products are customised products and therefore are not available for exchange or return and are a final sale. The same applies to any bundles or starter kits which include an embossed product: the entire bundle or starter kit are excluded from exchange or return.

It is not possible to exchange or return any individual item from within a bundle or starter kit – you can only return an entire bundle or starter kit, provided that no item is embossed, opened or used.

If you live in Vienna, you can of course choose to pick-up your order at our new office in Augasse 5-7 Top 1, 1090 Wien.