shipping

We ship worldwide with FedEx from our workshop in Vienna directly to your door.

Depending on where you live, there are different ways we can deliver your order through FedEx. We ensure all custom duties and extra VAT are already paid, so you will never have to worry about extra import fees or taxes, no matter what country in the world you live in.

Countries

FedEx Standard Shipping

FedEx Priority Shipping

FedEx Express Shipping

European Union

€ 3,90

Delivery time: 10 days

 

€ 7,50

Delivery time: 5 days

€ 11,50

Delivery: 1-2 business days

Norway & Switzerland

€ 6,50

Delivery time: 10 days

€ 9,90

Delivery time: 5 days

€ 14,50

Delivery: 1-2 business days

UK

€ 6,00

Delivery time: 10 days

€8,50

Delivery time: 5 days

€ 12,00

Delivery: 1-2 business days

Iceland

€ 7,50

Delivery time: 12 days

€ 11,50

Delivery time: 6 days

€ 16,50

Delivery: 4 days

USA & Canada

€ 7,50

Delivery time: 12 days

 

€ 11,50

Delivery time: 6 days

 

€ 14,50

Delivery time: 2-3 days

Rest of the World

n/a

From €10, based on weight. Delivery within 6-10 days

n/a

 

If you live in the EU, the UK, Switzerland or Norway:

You can choose between three shipping rates (Standard, Priority and Next Day Delivery) to receive your paper republic companion.

If you choose Next Day Delivery, we will fulfil your order on the same day - just make sure you place it before midday Vienna (CET) time. You'll receive your order on the next business day.

If you live in USA, Canada or Iceland:

You can choose between three shipping rates (Standard, Priority and Express) to receive your paper republic companion.

If you choose Express, we will fulfil your order on the same day - just make sure you place it before midday Vienna (CET) time. You'll receive your order within 3 business days (4 days for Iceland).

If you live in any other country:

You can choose Priority shipping and will receive your paper republic companion within 6 to 10 days depending on your location. We do not know the exact date for each country in advance. If your country is not available at checkout, please contact us regarding your order.

Delivery delays

Please note that any delays in delivery time are beyond our control. These delays are usually resolved by FedEx. Your order contains full tracking so you will always see at which stage of its journey your parcel is at.

If you choose the Next Day delivery option, you cannot change your order after you have placed it.

Returns and exchanges

We accept the return of unused, unembossed and unopened products within 15 days of purchase. Please note that the delivery charge for the original order is non-refundable. If you wish to return an order it must be done so using your own postage method and at your own cost. We strongly recommend that you use recorded delivery or obtain a certificate of posting when you return any parcel. Please contact us at wecare@paper-republic.eu to coordinate a return.

The following items are excluded from returns:
Embossed products are customised products and therefore are not available for exchange or return and are a final sale. The same applies to any bundles or starter kits which include an embossed product: the entire bundle or starter kit are excluded from exchange or return.

It is not possible to exchange or return any individual item from within a bundle or starter kit – you can only return an entire bundle or starter kit, provided that no item is embossed, opened or used.

If you live in Vienna, you can of course choose to pick-up your order at our new office in Augasse 5-7 Top 1, 1090 Wien.

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