Gift card Terms & Conditions

General information

When buying a gift card on this website, you conclude a contract with paper republic GmbH, Augasse 5-7 / Top 1 7 EG, 1090 Vienna, Austria.

Contract conclusion, payment and delivery

The gift cards offered on this website represent a non-binding offer for purchase. The online order of a gift card represents a binding purchase by the customer, which is confirmed by paper republic GmbH. through an order confirmation via e-mail and thereby the purchase contract is concluded. After receipt of payment, the purchased gift card will be sent by paper republic GmbH. via email as well as by post, if the customer has chosen the paper version of the gift card. The gift card is not valid until full payment has been made. paper republic is entitled to withhold the services documented in the gift card until the gift card has been paid in full.

Gift cards

paper republic GmbH. sends digital and paper gift card to the customer together with a gift card code. Since a gift card is passed on accordingly and can be shared by the recipient, there is no obligation and possibility on the part of paper republic to check the ownership of the redeemer.

When the gift card is redeemed, it is only checked whether the gift card has actually been used. Lost gift cards will not be replaced. Gift cards cannot be returned for cash value. If the event of a return, the amount will be returned to the original gift card. If you have used another payment method together with your gift card, refunds will first be made to the value from the other payment method.

paper republic GmbH. is not obliged to accept gift cards that have not been paid for as a means of payment. Should paper republic GmbH. have to close or cease trading for any reason, the gift cards expire without compensation. This is also the case if the company demonstrably changes hands. In such a case, paper republic GmbH. cannot be used as the original issuer of the gift cards.

All gift cards are sent via tracked post. If physical gift cards are lost, you can use the digital gift code. Duplicate gift cards cannot be re-issued. The purchaser who bought the gift nominates an email address on order whereby a digital copy of the gift card is sent. The gift card can only be resent to the original email address on the order. If for reason of incorrect email address, or request to change email address, this can only be done by purchaser providing proof of identity, including proof of purchase address, and when it is provided it may be sent to a new email address only after the decision of paper republic GmbH that there is no cause for probable fraud.

The gift cards can only be redeemed on the paper republic website they were originally purchased from and as indicated on the gift card and / or gift card email. Gift cards are available on,, and and

Gift cards are valid indefinitely. Each gift card can be used as many times as long as there is a credit amount left on the gift card.

Cash redemption & billing
A cash redemption of the gift card or the value represented by it is not possible. A VAT-compliant invoice with a corresponding tax certificate can only be issued at the time the gift card is redeemed.

Exchange, right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you took possession of the goods.

In order to exercise your right of withdrawal, you must inform paper republic GmbH of your decision to withdraw from this contract (e.g. a letter sent by post or email). To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.

In any case, gift cards that have been totally or partially redeemed cannot be refunded.

Consequences of withdrawal

If you cancel this contract, we have to repay all payments that we have received from you immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you. In no case will you be charged any fees for this repayment.