Impressum & AGB
TERMS OF SERVICE
This website is operated by paper republic GmbH, Augasse 5-7 / Top 1 / EG, 1090 Vienna, Austria.
Throughout the site, the terms "paper republic", “we”, “us” and “our” refer to paper republic GmbH.
paper republic offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 10 - PERSONAL INFORMATION
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall paper-republic, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless paper-republic and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the l Republic of Austria and of the European Union.
SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 20 – RETURN POLICY
We accept the return of unused, unembossed and unopened products within 15 days of purchase. Please note that the delivery charge for the original order is non-refundable. If you wish to return an order it must be done so using your own postage method and at your own cost. We strongly recommend that you use recorded delivery or obtain a certificate of posting when you return any parcel. Please contact us at email@example.com to coordinate a return.
The following items are excluded from returns:
Embossed products are customised products and therefore are not available for exchange or return and are a final sale. The same applies to any bundles or starter kits which include an embossed product: the entire bundle or starter kit are excluded from exchange or return.
It is not possible to exchange or return any individual item from within a bundle or starter kit – you can only return an entire bundle or starter kit, provided that no item is embossed, opened or used.
SECTION 21 - CONTACT INFORMATION
Our adress for all communication is:
paper republic GmbH
Augasse 5-7 / Top 1 / EG
Questions about the Terms of Service should be sent to us at firstname.lastname@example.org
MEMBERS' OFFER 20% DISCOUNT:
By becoming a free paper republic member you are eligible to redeem 20% off selected refills. By becoming a member you accept and agree to be bound by these Terms and Conditions, as they apply to your redemption of your member offer offered by paper republic (the “Offer”). By becoming a member you accept to receive communications from paper republic relevant to your membership, including members offers, members newsletters and membership updates.
THE OFFER: The 20% discount on refills is based on a select list of refills as defined by paper republic. Not all refills might be eligible for the membership discount. Items will appear in the "refill" section of the website, and if a product is selected by paper republic to be made available for discount, it will be discounted automatically when you are logged in as a member when purchasing. The offer is available to you for your personal use only. You may not purchase in bulk, or in quantities deemed by paper republic to be in misuse of the offer, for the intention of resale or any other reason.
TO REDEEM: You might be signed in to your paper republic account which can be accessed via the login/member page. The 20% members' discount is subject to availability and is only available on specific items as selected by paper republic. If an item is eligible for discount, it will automatically be discounted, when you are signed in, and when you are at the "cart" and "check-out" stage of purchasing. It is free to become a member and the discount if offered by paper republic when membership is completed through our website. We reserve the right to cancel any orders we deem to be suspicious, fraudulent or taking advantage of the offer in anyway as decided by paper republic.We reserve the right to end this offer at any time.
GENERAL CONDITIONS: This Offer is not transferable and cannot be redeemed for cash. Each Offer is provided “as is” with no warranty or guarantee. Paper republic reserves the right, in its sole discretion, to determine that a person is not eligible for the Offer for any reason, including, but not limited to, an incomplete transaction, suspected fraud, or breach of these Terms and Conditions. Paper republic also reserves the right, in its sole discretion, to terminate the Offer at any time, for any reason.
DISCOUNTS OR PROMOTIONS FROM PAPER REPUBLIC:
On occasion paper republic may offer promotions or discount codes (the “Promotion”) which you can use to reduce the price of specified products.
Unless otherwise stated, promotional discounts exclude shipping, embossing, non paper republic goods (e.g Kaweco, Leuchtturm), portfolios [a4], [a5] and [a6], bundles, the square leather wallets, members' promotions or any other products as we decide.
THE PROMOTION: The Promotion will vary based on the specific details for that promotion. The promotion is available to you for your personal use only.
TO REDEEM: The Promotion is subject to availability. You can redeem the promotion only by invitation by paper republic and as completed through our website.
- Enter your Promotion code at checkout
- Promotion codes have a start and end date and only run on and within these dates.
- Promotional codes cannot be applied to previously placed orders.
GENERAL CONDITIONS: Promotional codes may be redeemed once per person only unless otherwise stated. Only one (1) Promotion may be redeemed per household. Promotions are not transferable and cannot be redeemed for cash. Each Promotion is provided “as is” with no warranty or guarantee. Promotion codes are not applicable to all products. Promotion code cannot be combined with other promotions or discounts. If more than one promotion or discount promotion applies to your order, we'll use the one with the greatest discount.
Paper republic reserves the right, in its sole discretion, to determine that a person is not eligible for the Promotion for any reason, including, but not limited to, an incomplete transaction, suspected fraud, or breach of these Terms and Conditions. Paper republic also reserves the right, in its sole discretion, to amend or terminate the Promotion at any time, for any reason.
Gift card Terms & Conditions
When buying a gift card on this website, you conclude a contract with paper republic GmbH, Augasse 5-7 / Top 1 7 EG, 1090 Vienna, Austria.
Contract conclusion, payment and delivery
The gift cards offered on this website represent a non-binding offer for purchase. The online order of a gift card represents a binding purchase by the customer, which is confirmed by paper republic GmbH. through an order confirmation via e-mail and thereby the purchase contract is concluded. After receipt of payment, the purchased gift card will be sent by paper republic GmbH. via email as well as by post, if the customer has chosen the paper version of the gift card. The gift card is not valid until full payment has been made. paper republic is entitled to withhold the services documented in the gift card until the gift card has been paid in full.
paper republic GmbH. sends digital and paper gift card to the customer together with a gift card code. Since a gift card is passed on accordingly and can be shared by the recipient, there is no obligation and possibility on the part of paper republic to check the ownership of the redeemer.
When the gift card is redeemed, it is only checked whether the gift card has actually been used. Lost gift cards will not be replaced. Gift cards cannot be returned for cash value. If the event of a return, the amount will be returned to the original gift card. If you have used another payment method together with your gift card, refunds will first be made to the value from the other payment method.
paper republic GmbH. is not obliged to accept gift cards that have not been paid for as a means of payment. Should paper republic GmbH. have to close or cease trading for any reason, the gift cards expire without compensation. This is also the case if the company demonstrably changes hands. In such a case, paper republic GmbH. cannot be used as the original issuer of the gift cards.
All gift cards are sent via tracked post. If physical gift cards are lost, you can use the digital gift code. Duplicate gift cards cannot be re-issued. The purchaser who bought the gift nominates an email address on order whereby a digital copy of the gift card is sent. The gift card can only be resent to the original email address on the order. If for reason of incorrect email address, or request to change email address, this can only be done by purchaser providing proof of identity, including proof of purchase address, and when it is provided it may be sent to a new email address only after the decision of paper republic GmbH that there is no cause for probable fraud.
The gift cards can only be redeemed on the paper republic website they were originally purchased from and as indicated on the gift card and / or gift card email. Gift cards are available on www.paper-republic.eu, www.paper-republic.de, www.paper-republic.fr and www.paper-republic.co.uk and www.paper-republic.com.
Gift cards are valid indefinitely. Each gift card can be used as many times as long as there is a credit amount left on the gift card.
Cash redemption & billing
A cash redemption of the gift card or the value represented by it is not possible. A VAT-compliant invoice with a corresponding tax certificate can only be issued at the time the gift card is redeemed.
Exchange, right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you took possession of the goods.
In order to exercise your right of withdrawal, you must inform paper republic GmbH of your decision to withdraw from this contract (e.g. a letter sent by post or email). To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.
In any case, gift cards that have been totally or partially redeemed cannot be refunded.
Consequences of withdrawal
If you cancel this contract, we have to repay all payments that we have received from you immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you. In no case will you be charged any fees for this repayment.
golden ticket Offer ‘the Offer’- terms & conditions
This offer is operated by paper republic GmbH, Augasse 5-7 / Top 1 7 EG, 1090 Vienna, Austria, henceforth referred to as “The Promoter”.
Participating in the Offer implies full acceptance of these Terms & Conditions.
General Terms & Conditions
All registered members of the paper republic members’ club who place a qualifying order during the promotion period are entitled to “1 x gift ticket | golden, silver or paper”, henceforth referred to as the “gift ticket”, which corresponds to a prize for future redemption on their next order.
You are only entitled to a prize if you have registered a member account on either www.paper-republic.eu (€), www.paper-republic.de (€), www.paper-republic.fr (€), www.paper-republic.co.uk (£) or www.paper-republic.com ($) and have made a qualifying purchase over €50, £50 or $50 in relation to the aforementioned currency on each website, and which complies in full with the following terms & conditions.
The Promoter reserves the right at its sole discretion, and for any reason, to eliminate or disqualify any participants who do not comply with or act in breach of these terms and conditions, and to cancel and nullify the Offer including all prizes at any time without prior notification. The Offer is offered on a first come, first served basis, and is limited to 1,000 prizes only.
How to enter
Anyone who has registered as a member by making an account on the following websites and makes a purchase with a cart value, after any and all discounts, and excluding postage, of at least €50 (on paper-republic.eu, paper-republic.fr or paper-republic.de), £50 (on paper-republic.co.uk) or $50 (on paper-republic.com), while logged onto their member account and while stocks last between August 2nd, 2022, 10.00 (CET) and August 31st, 23.59 (CET) will automatically be awarded the Offer in the form of a random, physical prize ticket, called “1 x gift ticket | golden, silver or paper”. The gift ticket will be sent with their order which will correspond to one of the following prizes while stocks last and it can only be redeemed on a future order:
x 1 golden ticket: 1x €500 gift card valid on the paper-republic online shop
x 10 silver tickets: 1x portfolio [a5] in any available colour
x 50 paper tickets: 1x porte-plume in any available colour
x 189 paper tickets: 1x grand voyageur [xl] in any available colour
x 250 paper tickets: 1x grand voyageur [pocket] in any available colour
x 500 paper tickets: 1x book refill [xl] in any available finish
You may benefit several times from the Offer between the above stated timeframe and while stocks last. One gift ticket will be chosen at random and sent with your order, and only one gift ticket will be sent with any order regardless of quantity or value of your cart. Orders cannot be combined after orders have been placed. If you request your orders to be merged before dispatch only one gift ticket will be sent with your order. If you cancel your order, you will be unable to redeem your gift ticket. If you have redeemed your gift ticket, you forfeit the right to refund your original order until your free gift winning item has been returned in unused condition and is non-embossed. If you cannot meet these requirements, in the event where the value of your gift ticket is more than the value of your original order for which the gift ticket was sent with, the value of the refund for your original order will be 0. in the event where the value of your gift ticket is less than the value of your original order for which the gift ticket was sent with, the value of the free gift ticket will be refunded against the original order. If you have placed more than one order redeeming a gift ticket, the refund amount will be taken from the highest value of your gift tickets, in descending order in relation to the refund requests made.
You cannot refund your free gift item ever and if you choose to return it to us the refund value will be 0. No duplicates, bulk entries or entries by agents or third parties will be accepted.
How to collect your prize
If you’ve received a silver or paper ticket:
The silver and paper ticket prizes consist of one free product, as stated on the ticket received with your shipment, all taxes included and excludes any shipping value. To receive your gift:
- Log onto your member account
- Add the corresponding product to your cart, in the colour/finish of your choice.
- You can also order other products at the same time chosen
- Enter the unique winning code at checkout
- The cost of the gift product will automatically be deducted from your cart
- You cannot add more than one gift ticket to any one order
Gift ticket codes have a start and end date and are only valid within these times. The use of the paper and silver tickets is only possible in the period from August 2nd, 2022 to October 31st, 2022. Unclaimed prizes will lapse after this period with no exceptions.
The codes can only be redeemed once on the above listed paper republic websites where the receiver is registered as a member and where the original order was placed.
If you’ve received a golden ticket:
The golden ticket prize consists of one gift card to the amount of five hundred (500) euros, pounds, or US dollars (depending on the receiver’s website whereupon they placed the order), all taxes included. To redeem your gift card:
- Log onto your member account and make a selection
- Enter the unique winning code at checkout
- Your order amount will be deducted from your gift card credit
The unique golden ticket code can be used as many times as long as there is a credit amount left on the gift card and only by the receiver of the golden ticket.
The code has a start and end date and is only valid within these times. The use of the golden ticket code is only possible in the period between August 2nd, 2022 and December 1st, 2022. The code will be deactivated after this period.
The gift card can only be redeemed on the paper republic website indicated on the golden ticket.
The gift ticket codes cannot be applied to previously placed orders.
All prizes are personal and must be accepted as offered. The prizes are not transferable or substitutable. A cash redemption of any prize or gift card is not possible and in any case has a cash value of 0.
Prizes that are undelivered, unclaimed or returned to sender will be deemed unwanted and the prize will be forfeited. The prize will not be re-allocated.
The Promoter reserves the right to substitute a prize of equal or greater value should circumstances outside its control make this necessary.
The Promoter will not be liable for the non-delivery of the prize caused by entries that are late or undelivered nor caused by the provision of wrong or incomplete information by the receiver.
The Promoter is not liable if the Offer cannot be granted due to any technical or other reason. If you are presented with the offer on the website, but do not receive a free gift ticket, it means the offer has ended between the time you place your order and the order has been dispatched. No alternative or substitute will be given in this case.
Any misuse of codes or prize claims is considered fraud and the value of these items will be considered as owed to The Promoter at their retail price. Fraudulent entries or claim will be treated as theft and pursued accordingly.
The Promoter will be the final arbiter in any decisions regarding the promotion, and these will be binding, and no correspondence will be entered into.
The Promoter reserves the right, in its sole discretion, to determine that a person is not eligible for the Offer for any reason, including, but not limited to, an incomplete transaction, suspected fraud, or breach of these Terms and Conditions. The Promoter also reserves the right, in its sole discretion, to amend or terminate the Offer at any time, for any reason.